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Executive Coaching Success Stories and Case Studies

Leadership Success Stories

The demands and expectations of leaders have never been higher and show no signs of letting up anytime soon. Yet the rewards and return of leadership success are also high, if not always easy to achieve.

Leadership Development is often one of the first things to go by the wayside when we get busy though, somewhat ironically, this is when you need it most!

Over the years I have been fortunate to coach some incredibly talented leaders who are are at the start, middle or end of their leadership journey. Here are some of their inspiring stories to help you see what’s possible for you…

*Note: Names have been changed to respect client confidentiality

From Floundering and Stressed to High Performing ...

Situation:

Moving interstate to take up a senior state management position in the medical insurance industry, Jo found herself faced with the significant task of introducing significant change to a team entrenched in the ‘old ways’.


Jo’s P2R Executive Career and Leadership Development Program gave her new beliefs, techniques, skills and strategies to change organizational culture, attitudes and behaviours.


Importantly, she developed the ability to manage herself through the transition, developing resilience and replacing self-doubt with calm confidence.


Gaining greater understanding of her leadership style and identifying the leadership qualities she needed helped Jo significantly improve team performance.

Problem:

Being stuck in the old ways was compounded by a passive aggressive culture where the team would say they were on board with the change and then stubbornly stick to the old processes.

Solution:

Jo’s P2R Executive Career and Leadership Development Program gave her new beliefs, techniques, skills and strategies to change organizational culture, attitudes and behaviours.

Outcomes:

  • Jo developed the ability to manage herself through the transition, developing resilience and replacing self-doubt with calm confidence.
  • She gained greater understanding of her leadership style, identifying the leadership qualities she needed to significantly improve trust and team performance.
  • Within 3 months, Jo’s team went from being the poorest to highest performing nationally, achieving 75% in Hewitt Engagement Scores (the national average of 65% was considered to be ‘high performing’)
  • Jo went from surviving to thriving as her team consistently achieved their KPIs and set the benchmark.

As a result of your coaching, I’m a lot stronger and know I have a lot more to give to people. I’m much happier and people actually want to be around me. My health has improved enormously and I am sleeping well most nights and no longer need sleeping tablets.


From being the lowest ranked, my team scored the second highest score in the organization for engagement and the feedback from auditors and other departments has been glowing. I now have a clearer idea of where I want to go have grown a lot and look forward to growing and achieving even more.”

Jo -  Manager, Medical Insurance Industry

Actionable Advice:

No matter how challenging it may seem, there is always something you can do to turn things around! Start by setting a clear vision and expectations with your team to co-design a better future. Use it as an opportunity to fix problems they identify and have long since put up with.

Seek feedback as to how your behaviours are unintentionally creating or reinforcing old patterns and build your behavioural flexibility muscles.

Wondering how Executive Coaching could help you?

Financial Controller Gets Back On Track After Redundancy ...

Situation:

It took Sam 12 months to find the right role after he’d been laid off and he was determined to succeed.   On paper, he had the right experience, skills and competencies, he just needed to prove it to his employer and, more importantly, himself.


Problem:

To add to the challenge, Sam’s hospitality industry employer was undergoing rapid growth and expansion which meant Sam had to ‘deliver’ quickly.

Solution:

Undertaking the P2R Hit the Ground Running – First 90 Days Program, Sam first set goals and developed a plan to establish key relationships, gain a deep understanding of the business and set the priorities.


This helped him manage the demands of the role and heavy workload, providing a structured approach to make fast progress.

Outcomes:

  • Regular coaching sessions enabled Sam to reflect on his achievements (not just focus on what was still to be done) and maintain perspective.  This rebuilt his self-confidence and helped him demonstrate and report daily and weekly success
  • Sam developed new planning, problem solving and decision making strategies which resulted in the successful establishment of a new organisational structure and on-boarding formerly outsourced finance staff within 3 months
  • Sam quickly built the trust of both the CFO and CEO and was able to successfully advise and influence decisions regarding the implementation of new systems and processes
  • Within 2 years, Sam was promoted to become the CFO.

The biggest change has been in my thinking and approach to my role, both from a strategic perspective and my day to day responsibilities. My physical and mental energy reserves are higher as a result of the coaching program and I am now lot more confident in dealing with any issues.”

Sam -  CFO, Hospitality Industry

Actionable Advice:

Avoid 'new job overwhelm' by creating a clear prioritised plan. Start out as you mean to go on - equal parts disciplined and flexible. Prioritise trusted relationship building and delivering quick wins whilst identifying wasy to add value that are tied to the organisation's mission and strategic direction.

Curious to see how an Executive Coach can help you hit the ground running in your new role?

CEO Steps Off Shaky Ground into a Strong Future ...

Situation:

Having been brought in 9 months previously to take the organisation from a small, ‘cottage-industry’ to a fully fledged, successful enterprise, Kaye had been recruited for her successful track record in a multi-national business and as an accomplished academic.

Problem:

Neither Kaye nor the Board had anticipated the significant differences in culture and approach and the staff did not respond well to Kaye’s fast-paced, forthright, business-focused style.  With so much scope for improvement, Kaye was working excessive hours and the stress was taking a heavy toll.


Facing a ‘vote of no confidence’ from the Board and her staff, Kaye’s position as CEO of a small but rapidly growing non-profit organisation, was rapidly becoming untenable.

Solution:

Through a 6 month, tailored P2R Executive Leadership Coaching Program, Kaye was able to increase her self-awareness, clarify her goals for the organisation, modify her style (including slowing down, containing her hours and reducing intensity without sacrificing her vision) and re-establish the confidence of both the Board and staff.

Outcomes:

  • Kaye successfully improved services, lifted skills and capability and introduced a revitalised structure, processes and culture
  • Exceeding its growth targets, the organisation is now expanding its international services with Kaye driving the development of an exciting and achievable strategic plan
  • Kaye earned the trust and respect of her staff who now turn to her as a role model and mentor –  a far cry from those who had complained about her 12 months previously.

Actionable Advice:

Failing to recognise significant industry related cultural differences can create a world of pain for leaders who change industries! Take time to watch, listen and learn before you change anything. Learning what motivates people and what they respond well to will save you time, relationships and credibility - all of which you need to make change happen successfully.

Need help to gain the trust of your people?

Senior Manager Develops Gravitas and Gains Respect of Senior Executives ...

Situation:

Although acknowledged as highly knowledgeable in her field of expertise, Anna was perceived as not being 'executive leader' material. Yet she'd worked hard and was keen to progress.

 Problem:

A natural extrovert, she had a tendency to overshare in an overly demonstrative way and she found herself constantly worrying about what the executives thought of her, which led to her doubting she had a place at the executive table.

Pulling back and failing to effectively influence led to her working excessiv hours, feeling stressed and exhausted.

Solution:

Anna's self-awareness and desire to understand why she did what she did was a strength we built on and used. Through the Executive Career & Leadership Development Program, Anna explored her stories, reframed old beliefs that had passed their 'Use By' date; developed new insights and implemented simple strategies to stay calm and in control.

    Outcomes:

  • Anna gained conscious awareness of her emotional triggers and successfully re-established a formerly strained relationship with a general manager
  • Within 3 weeks Anna successfully implemented a new productivity strategy which gave her control of her workload, calendar and the demands others placed on her
  • Feedback from the executive team was validating as they acknowledged and appreciated her new, more considered approach, even asking her how she'd done it!
  • 3 months after completing her coaching, Anna was promoted into an executive level role and took up her 'place at the table'.

Actionable Advice:

No matter how challenging it may seem, there is always something you can do to turn things around! Start by setting a clear vision and expectations with your team to co-design a better future. Use it as an opportunity to fix problems they identify and have long since put up with.

Seek feedback as to how your behaviours are unintentionally creating or reinforcing old patterns and build your behavioural flexibility muscles.

Wondering how Executive Coaching could help you?

Successful Move From Manager to Leader in Tricky Environment ...

Situation:

When Cathy moved from interstate to take up a more senior role in a government authority, she quickly found herself floundering.

Problem:

Navigating and influencing in a highly volatile organisation, she found herself defaulting to 'doing it all' as the pressure increased. Working long, exhausting hours felt like the only solution.

Solution:

When this didn't work, Cathy enrolled in the P2R Executive Career and Leadership Development Program. Developing techniques to stay calm under pressure, focus on what mattered most (vs everything) and establishing a strong support network helped her gain traction.

Outcomes:

  • Cathy built trust and influence with her manager and led her team to deliver a number of significant outcomes they had previously been struggling with.
  • She consciously and strategically presented to her line manager, including targeting her timing and approach to gain the outcome she wanted.
  • Cathy developed increased confidence and assertiveness to engage in difficult conversations and gained wide support for a controversial reform
  • Most importantly, Cathy developed a deeper understanding of her own leadership; renewed commitment to be authentic; clarity about her values and strengths, sustainable resilience and perspective.
  • Actionable Advice:

    No matter how challenging it may seem, there is always something you can do to turn things around! Start by setting a clear vision and expectations with your team to co-design a better future. Use it as an opportunity to fix problems they identify and have long since put up with.

    Seek feedback as to how your behaviours are unintentionally creating or reinforcing old patterns and build your behavioural flexibility muscles.

    Let's explore how Executive Coaching could help you

    Richard Swaps Crippling Self-Doubt for High Impact Influence ...

    Situation:

    When Richard was first referred to P2R, he was plagued by self-doubt and procrastination. During his PDP review, he'd agreed with his manager that someone at his level should be a much more impactful leader!

    Problem:

    The problem was he just didn't know where to start. Through his Advanced Executive Leadership Program, Richard gained greater understanding of what was driving his lack of confidence.

    Solution:

    Fear of scrutiny, judgement and failure were overcome and once he achieved early success, coaching helped build momentum as Richar was able to apply his new mindset, stories and strategies to different situations. Incrementally stepping outside his comfort zone, Richard armed himself with simple yet powerful ways to 'be' the leader he wanted to be.

    Outcomes:

    Richard developed the courage to:

    • Deliver a high impact talk at an All Staff forum for 350 people which earned him a standing ovation! Surprisingly, he also enjoyed it and developed public speaking into a strength.
    • Stand his ground calmly and assertively when publicly challenged by a colleague in front of the Board
    • Develop his own more open and authentic leadership style that earned him the respect of his team and
    • Constantly challenge himself to embrace what initially and previously seemed uncomfortable.

    I gained so much more from coaching than I though possible! Perhaps the thing I'm most grateful for is that I am now far better able to model positive, confident ways of being a father. I never wanted my son to grow up with the same crushing self doubt I'd always suffered but didn't know how to be different. I can already see my son's confidence growing and for that I'll be forever grateful.

    Richard -  Assistant Commissioner, Federal Government Department

    Actionable Advice:

    The longer we hold on to unhelpful, entrenched patterns and stories, the greater the cost. Many of these are habitual and we aren't necessarily consciously aware of them - we just know they cause us grief!  Notice the beliefs you're carrying that no longer serve, support, nurture or challenge you in a good way.


    Once you've recognised them, set about reframing the meaning to a more constructive truth.

    Do you have old stories that are holding you back?

    P2R Client Experiences

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    Always striving to get the best out of people in a caring and compassionate way.

    Caroline initiated changes which made a true difference and took over a team very down on attitude and enthusiasm. Through her coaching, leadership and direction the team was rebuilt into a successful, efficient working unit. She is not afraid to share her point of view and challenge the status quo, whilst always striving to get the best out of people in a caring and compassionate way.

    Ann Smith , CEO | South Eastern Private Hospital
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    Helped me unlock a more productive and insightful working style.

    Caroline was a real revelation for me. She was referred to me at a crucial point in my career and helped me unlock a more productive and insightful working style. I would highly recommend Caroline for anyone looking for truthful and purposeful executive coaching.

    Zak Ashkanasy , Principal | The Nous Group
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    A game changer, lifesaver and the biggest hero and supporter you never knew you had

    Caroline is an incredibly impressive executive coach and a master of change. I've been most fortunate to work with a variety of executive coaches and leadership consultants, but Caroline is by far the most exceptional coach I've come across. She has great energy, a real calmness that diffuses anyone's inner anxiety, and her tools and tips are second to none. I have engaged Caroline as a coach in two different roles, and there is no doubt I wouldn't be where I am today without Caroline. She is a game changer, lifesaver and the biggest hero and supporter you never knew you had. I hope to work with her again in future!

    Michelle Batsas , Executive Director ANZ | International Assoc. of Public Transport
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    Helps me to look at situations differently now

    Coaching with Caroline, I have learnt how to better manage difficult situations. There were times that I would come to a coaching session thinking there was no possible way out of a situation I was in, but Caroline helped me work through the issues and identify my options. I really liked that. It helps me to look at situations differently now. She also helped me recognise that I have good skills and experience that is transferable and that I can achieve anything if I want to.

    Renee Hoffman , Senior Project Officer | Dept Education & Training
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    I always walked away from our sessions feeling empowered and confident.

    Before I started coaching with Caroline, I wasn’t enjoying my role and could see no light at the end of the tunnel. By the time I completed the P2R Executive Career and Leadership coaching program, everything had changed! By challenging my thinking, I was able to approach seemingly insurmountable problems in a way that significantly improved my work and relationships. I was then able to make critical decisions about my career which resulted in a new and exciting leadership role. As a good listener, Caroline helped me unlock a range of options to tackle each and every career and general work enjoyment ‘blocker’ posed. I always walked away from our sessions feeling empowered and confident. Now, I am highly engaged, happy and seeing bright prospects ahead.

    Merryn Lancaster , Lead Senior Business Analyst | Victoria police
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    A platform for meaningful reflection, new behaviours and habits and deep professional personal growth

    Caroline’s coaching is both supportive and challenging, I have learnt so much about myself as a human being and as a Senior Executive Leader. Caroline’s leadership and coaching provides a platform for meaningful reflection, creation of new behaviours and habits and deep professional personal growth. I cannot thank Caroline enough for her time and commitment to my development and growth. Forever grateful.

    Natalie Bekis , General Manager, Strategic Research & Innovation | Comcare
    About Caroline

    Caroline Cameron is an award winning, master certified executive, career and business coach, speaker and author. Caroline is on a mission to help mid-career professionals and evolving organisations harness the power of change to achieve success in business, work and life. Read More About Caroline

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