Business Change Management

When I was offered a role as a Project Officer for a major change project, it was is very different from my usual role as Nurse Coordinator. I knew it was a great opportunity but had reservations about taking on something that I didn’t have a great deal of experience in.

The one thing that tipped my decision was the offer of working with an ‘External Consultant’ who I was told would help guide me through the process. This person was Caroline Cameron who did more than ‘guide’ me through managing a project!

I cannot speak highly enough of Caroline’s approach, manner and obvious wealth of knowledge in a vast array of areas that related to not only the project but also my own professional development. Working with Caroline gave me excellent direct access to learning as well as invaluable encouragement and insight into how to put this learning into practice.

Working on the project has been a great experience for me, and I attribute the success of this experience to the fact that I was so well supported and mentored throughout by an expert in change management and many other fields which is quite rare in the health care setting!!

I have been very impressed with the level of commitment and professionalism exhibited by Caroline. Her ability to relate to staff, level of energy to keep them motivated and focused was extremely impressive especially under such stressful situations. This combined with a deep level of understanding of the organisation, the people and theory of change lead to a number of successful assignments.

Melbourne City Mission engaged Caroline's services on a number of occasions over the past 12 years to assist us in the development and implementation of a number of strategic processes.

Caroline's warm and relational style of engagement has been a great fit to our organisation, and her ability to assist us to take strategic concepts to completion has been an enormous benefit.

As a not-for-profit organisation, Melbourne City Mission has benefitted from Caroline’s expert ability to work with our strengths and potential to create tangible and successful outcomes. She has consistently and generously gone 'above and beyond' the scope of the brief to support our work with disadvantaged communities.

Caroline draws upon a wide network of connections upon which to 'connect the dots' and has certainly brokered relationships and connections to assist me in the development of my services. She also draws upon a wealth of knowledge and insights to strengthen her approach to service. Whether it is facilitating a complex planning session, providing life coaching or writing detailed and comprehensive reports/submissions, Caroline's work at Melbourne City Mission has constantly been of an exceptionally high standard.

I highly recommend Caroline to you, and would be happy to provide personal reference for her work. I can be contacted either via LinkedIn, or through Melbourne City Mission.

I have known Caroline for over a decade, initially as a consulting colleague and more recently I’ve engaged her on strategy and high performance team development assignments to support my own clients. I can recommend Caroline without reservation as a consummate professional, thoughtful advisor on change and transformation, brilliant facilitator and accomplished coach. She brings that rare combination of broad experience, powerful questions, deep insights, high inter-personal skills, unquestionable work ethic, high integrity and low ego – it’s all about YOU as the client and getting YOUR results, and on that basis I don’t know of any projects within Caroline’s influence that haven’t worked. So, when it’s about strategy or transformation I choose to work with Caroline whenever I can.

We recently engaged Caroline on very short notice (less than 2 weeks) to facilitate a coming together of a new Top 25 leadership team as a result of the merger of an external acquisition with an existing internal operating business.

Caroline took our brief and desired outcomes and crafted a thoroughly engaging and rewarding 2 day workshop which was about aligning culture and creating a consistent vision and set of tangible business objectives for a large business unit (greater than 500 people). All the requirements of our brief were achieved without question.

A post workshop survey conducted with the team gave Caroline a 100% score for exceeding expectations as the facilitator.

I found her ability to understand our desired outcomes and then create a program which had a clear journey for the team to achieve the set objectives was superior to other facilitators I have worked with in the past. I would thoroughly recommend Caroline to anyone looking for a facilitator who can ensure your objectives are met and exceeded, who is consistently engaging and who can work the group and their individual characteristics for maximum team and business outcomes.

Caroline was an Org Change Management consultant whilst I was recruiting for Simplot. We recruited together for a large transition project. Her professionalism, knowledge of OCM and also her industry connections became immediately obvious. This, coupled with her engaging approach, made the recruitment of a challenging to find resource a pleasure. I would recommend her for consulting around the OCM piece for any organisation serious about change.

Caroline is an incredibly impressive executive coach and a master of change. I've been most fortunate to work with a variety of executive coaches and leadership consultants, but Caroline is by far the most exceptional coach I've come across. She has great energy, a real calmness that diffuses anyone's inner anxiety, and her tools and tips are second to none. I have engaged Caroline as a coach in two different roles, and there is no doubt I wouldn't be where I am today without Caroline. She is a game changer, lifesaver and the biggest hero and supporter you never knew you had. I hope to work with her again in future!

Caroline initiated changes which made a true difference and took over a team very down on attitude and enthusiasm. Through her coaching, leadership and direction the team was rebuilt into a successful, efficient working unit. She is not afraid to share her point of view and challenge the status quo, whilst always striving to get the best out of people in a caring and compassionate way.

Caroline is one of the most positive, determined people I have met. She has energy and capability and an unfailing optimistic nature that makes her consulting efforts highly effective.

I engaged Caroline to provide guidance and leadership to our change management team on a large transformation project. Her skill in change management is undeniable and her results speak for themselves. Caroline is a high impact player who brings a wealth of experience and applies it through an open mind and ear. Caroline anticipates issues and takes actions that prevent problems thereby removing much of the pain out of change management.

Caroline has also provided me career coaching support. Her approach challenged my own self limiting beliefs to open up thoughts and opportunities that I didn’t believe possible. Caroline is a truly inspiring change management professional and executive coach.