Business Change Management
Enable and empower your people to harness the power of change!
Discover how to build a change fit culture to ensure success.
"Most change management initiatives fail," or so they say...
It's a much bandied around stat - 70% change initiatives fail, particularly when they involve system implementations, restructures, mergers, acquisitions, divestments, new partnerships, products or services.
No wonder news of change strikes fear into the hearts and minds of those who will be impacted! Business transformation, reform, organisational change - it doesn't matter what you call it or how you dress it up, they just know it's not going to be easy.
Worse still - everyone seems to have a 'failed change' story of villainous characters, ruined relationships, damaged careers and millions of dollars wasted. Surviving change after change after change is worn like a badge of honour!

Thankfully, successful organisational change management doesn’t need to be hard and the solution is simple...
Why P2R for Business Change Management Help?
If you're experiencing these:
Ability to overcome resistance
The biggest key to change success is your people's willingness to change.
As a master certified behavioural coach and narrative coaching practitioner, I help your people develop more constructive stories.
Rather than seeing change as being imposed on them, they are empowered and enabled to transition from reluctant to ready.
I know what works and what doesn't!
With 25 + years' change management consulting experience, I know how to save you time and angst by avoiding the pitfalls. You get the benefit of objectivity and wider perspective.
ALL known impacts are managed
We plan for the impacts on all areas of your business - strategy, structure, policy, processes, systems, information and people. Nothing is overlooked.
No one-size-fits-all methodology
Reduce reliance on expensive consultancies with complex 'out of the box' methodologies. My approach is tailored to you, your specific challenges and the outcomes you want to achieve.
Build Change Leadership Capability
I don't just deliver a report, tell you what to do and leave. Change Leadership coaching gives your leaders the specialist skills and confidence to successfully lead change now and in the future.
Your people are empowered to own, create and sustain the change
One of the biggest reasons change management fails is because it is imposed - ie, done 'to' and 'for' you. Well-meaning consultants come and go and you're left cleaning up the mess!
We focus on building internal change management capability to give your people the mindset, skills and processes they need to ensure your this and future organisational change succeeds.
What Change Management can you help us with?
Strategic Planning and Direction Setting
Without a clear and compelling reason to change and a solid roadmap to make it happen, your business change is doomed from the start.
I'll help you remove complexity and ambiguity to clarify and simplify your 'What', 'Why', 'Who', 'When', and 'How'. Then we create a story everyone (from the board to your fontline people, customers, clients and partners) understands and supports.
Change Fatigued to Change Invigorated Culture
The key to successful business change lies in your organisation’s culture. We go to the heart of how change happens and understand its impacts. We align values, reframe beliefs and reinvigorate responsibilities, knowledge, skills and action.
Together we resolve long standing, entrenched cultural problems and create a strong, dynamic and resilient culture. Your people will be better equipped to meet your business change challenges now and into the future.
Empower your people to effectively manage change themselves
When change is done to you or for you, it rarely works. Abdicating responsibility to consultants might make it initially quicker but as soon as they're gone, the wheels fall off. Inevitably, your people revert back to 'the way we've always done it'.
I'll help you empower your people to manage and integrate the change to smoothly become 'business as usual'.
Digital Transformation, Reform, Acquisitions, Mergers, Separations, Restructures...
Regardless of the nature of the change, or what you call it, I can help! Change now happens faster than ever and usually multiple changes are rolling out all at once. My job is to help strengthen your ability to not merely survive but to thrive.
This future proofing change management approach will equip your business to adapt to and embrace exciting new technologies and thinking.
Will your change management coaching work for us?
I work best with clients who are 100% committed to ensuring their business change successfully achieves its objectives because of, not in spite of, their people. What this means is:
P2R Client Experiences
How does P2R Organisational Change Management Work?

We start by understanding how change capable your organisation is now and the reason for the change.
P2R Change Management involves:
- Change Health Check - current state snapshot - what's working and what isn't. Comprehensive assessment of what you already have to support the change + what you don't have and do need
- Impact Assessment - deep dive to understand ALL the impacts of your change on all parts of your business. This will significantly reduce risks and issues
- Change Framework - together we design a fit for purpose approach, plan, actions and resources to ensure the change succeeds
- Action Steps - simple and direct, we only do what's necessary. This includes change leadership coaching to underpin implementation, benefits realisation and your ability to successfully implement future change.
Drawing on lived experience, proven change management theory, narrative and behavioural coaching techniques, I build your internal change capability.
In fact, my job is to do myself out of a job and success means you have everything you need to manage change now and into the future without me!
P2R Business Change Management Success Stories
When it comes to managing business change, every organisation's experience is different. This is why a 'one size fits all' approach that is retrofitted to your change by well-meaning consultants, rarely works.
Gaining deep understanding of your change objectives, impacts and people's change experience is where we start. From here, we develop a tailored solution to help you implement the change in a way that empowers your people to realise its benefits.
The following case studies include situations that may be familiar to you and will help you see what’s possible when you engage me as your Change Management Coach…
*Note: Names have been changed to respect client confidentiality
What business change management challenges are you facing right now?
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Our Clients Say...
BUSINESS Change doesn't
need to be hard!

Download our FREE Special Report: CHANGE MADE EASY and discover
Frequently Asked Questions
How can I be sure I need help or whether we can implement the change successfully ourselves?
What frameworks do you use?
How do you measure progress so we know we're on track?
What are your fees?
What will we discuss in my first meeting with you?
How will you help us realise the expected benefits after we've made the change?
Our Business Change HAS TO SUCCEED!
Caroline's approach empowers and upskills YOUR people,
creating the capability, confidence and momentum for SUCCESSFUL change.
Got questions? Rest assured, it costs nothing to inquire.
Click the button below and let's discover what's possible for you today