Updated December 20, 2023

Yes, it’s THAT time of year again. As the whirlwind of Xmas drinks, lunches and office Kris Kringles hits high gear, there’s one steadfast, workplace tradition that totally baffles me. Everyone is tired, stressed and overworked. And yet this tradition stacks on even more pressure and fatigue. It’s as if leaders and managers everywhere have lost all perspective and no one questions why we perpetuate this largely unnecessary ritual. Here's what it is and how to stop it...

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Updated August 10, 2023

Whenever two or more people are working together, butting heads and locking horns is inevitable from time to time. But left unresolved, team conflict can be crippling. Here's why it happens and a simple way to cure it.

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Updated August 10, 2023

Making people redundant and implementing a restructure is the hardest thing a leader will ever have to do. Communication and change leadership are key. Read on to learn from COO Sarah's experience - the common mistakes leaders make and what approach she used to successfully implement big change.

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Updated May 19, 2023

Executive Presence is kind of tricky to define. It’s not one specific leadership competency but it seems like you either have it or you don’t. Often described as Gravitas, we all know someone who is highly influential, with or without the positional power of an authoritative job title. Leaders who have a certain ‘presence’ are highly respected, trusted and credible whilst being authentic, personable and honest. Let's see why it matters, what it IS and what it is NOT...

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Updated May 19, 2023

Even Santa Claus can strengthen his leadership... In the run up to Christmas, Performance Reviews are one of many tasks leaders need to complete. Santa (in spite of his seniority and experience), is not exempt from this process. When HR recently discovered he’d never had a performance review, I sat down with him to reflect on his leadership and help him set his goals for next year. Although Performance Reviews are usually confidential, he happily gave permission for his to be shared in the hope that you can learn from what he’s done well and where he agrees he can do better. Here’s an extract….

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Updated May 19, 2023

Failure to deliver is one of the biggest leadership frustrations. Maybe that report was late or not up to scratch. Perhaps they're dragging their feet or dropping the ball on a key piece of work. Regardless, with ultimate responsibility for performance, the failure can reflect badly on you as the leader. When your team starts pointing the finger at others and fails to take accountability, frustration turns to disappointment. As you seek to understand what happened, your team’s reasons can feel more like excuses. Your trust in them to ‘do the job well’ erodes and you’re left to rectify the situation. With inevitable time pressure, it’s tempting to just do it yourself. But there is a better way...

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Updated May 19, 2023

Looking back to when my career as a change management specialist began 20+ years ago, I nostalgically think, ‘Change was so much easier back then!’ Sure, there were the inevitable challenges, but big changes were mostly implemented one at a time, over a couple of years. Fast forward to today, where the pace of change is faster and more complex, I realise that even change is changing! Here's what it takes to successfully lead your people through change today.

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